Digital Marketing & E-commerce

Online Virtual Instruction +1 more

This course begins Tuesday May 20th and ends Thursday September 18th, and meets on Tuesdays and Thursdays 9:00 am – 10:30 am. Learners can attend class in-person at our Cedar Rapids location 1441 Blairs Ferry Rd NE, or virtually via Zoom.  Learners can expect to spend 6-10 hours per week outside the classroom completing online [Read More]

Customer Service & Sales

Online Virtual Instruction +1 more

Curious about diving into a Customer Service and Sales training course? Get ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your skills, from mastering the customer journey to sealing the deal. This course utilizes a curriculum from the National Retail Federation and prepares learners [Read More]

Guest Service Gold

Online Virtual Instruction +1 more

Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

Guest Room Attendant

Online Virtual Instruction +1 more

Completing one or more courses to earn stackable credentials is a great way to begin a career in Hospitality, where there is a lot of potential to advance in this exciting industry! Learners may attend this course in person or through live, virtual instruction.  The American Hotel and Lodging Education Institute (AHLEI) curriculum is utilized [Read More]

ServSafe™ Food Protection Manager

Online Virtual Instruction +1 more

Complete the National Restaurant Association’s ServSafe™ Food Protection Manager Certification and show employers you are ready to advance in the industry. Food service operations need trained and trusted managers to ensure food safety practices are in place and followed for the health of their customers. The ServSafe™ Food Protection Manager training prepares job candidates to be responsible for the [Read More]

Customer Service & Sales

Online Virtual Instruction

Curious about diving into Customer Service and Sales? Get ready to unlock the secrets of stellar service and sales finesse! Join forces with the instructor to level up your skills, from mastering the customer journey to sealing the deal. This course utilizes a curriculum from the National Retail Federation and prepares learners to earn the [Read More]

Guest Service Gold

Online Virtual Instruction +1 more

Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

Maintenance Technician

Online Virtual Instruction +1 more

Complete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential to advance in this exciting industry! An important aspect of a guest’s experience is the appearance and functionality of the hotel property. The Maintenance Technician occupational skills training includes 50 hours of classroom instruction in [Read More]

Custodial Technician

Online Virtual Instruction +1 more

Let potential employers know you are serious about the profession. Earn the industry recognized credential from ISSA Cleaning Management Institute (CMI) for Certified Custodial Technician. Trained custodians are in high demand and can earn great pay. Covid-19 pandemic caused a 75% spike in new job openings for custodians.   Not only has the demand for cleaning [Read More]

Guest Service Gold

Online Virtual Instruction +1 more

Complete one or more courses to earn stackable credentials and begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! The Guest Service Gold course provides the foundations for customer service in any type of hospitality environment and prepares learners for the Certified Guest Service Professional (CGSP) exam. [Read More]

Front Desk Representative

Online Virtual Instruction +1 more

Complete one or more courses and earn stackable credentials to begin a career in Hospitality, where there is great potential for career advancement in this exciting industry! Earn the industry recognized Front Desk Representative Certification through American Hotel and Lodging Education Institute (AHLEI). This training prepares job candidates with the skills to serve hotel guests [Read More]